privacy policy

Effective Date: 4/1/2026

LeBlanc Decks respects your privacy and is committed to protecting the information you provide when using our website.

1. Who We Are

Our website address is: https://leblancdecks.com

2. Information We Collect

We may collect the following information when you interact with our website:

Name
Email address
Phone number
Project details and preferences
Uploaded files (if provided)
IP address and browser user agent (for security and spam detection)

3. How We Use Your Information

We use your information to:

Respond to inquiries
Schedule consultations
Provide estimates and proposals
Send project-related updates
Improve our website and services

4. SMS Communications

LeBlanc Decks, Inc uses SMS messaging to communicate with customers regarding project-related inquiries and services.

Customers opt in to receive SMS messages by submitting a form on our website (https://leblancdecks.com/contact/) and checking a required checkbox that explicitly consents to receive text messages.

The consent checkbox is presented directly on the form at the point of data collection and clearly states that users agree to receive SMS messages related to their project inquiry, appointment scheduling, and project updates.

These messages may include:
• Appointment scheduling and confirmations
• Project updates
• Follow-ups regarding your inquiry

Message frequency may vary. Message and data rates may apply.

Users may opt out at any time by replying STOP to any message. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

We do not sell, rent, or share your phone number with third parties for marketing purposes.

No mobile information, SMS opt-in data, or messaging consent will be shared with third parties or affiliates for marketing or promotional purposes.

5. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) created from your email address may be provided to the Gravatar service. Their privacy policy is available at: https://automattic.com/privacy/

6. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images.

7. Cookies

We use cookies to improve your experience on our site.

Comment cookies may store your name, email, and website for convenience
Login cookies store authentication and display preferences
Temporary cookies determine browser compatibility

You can disable cookies through your browser settings.

8. Embedded Content from Other Websites

Pages on this site may include embedded content (e.g., videos, images, articles). These behave as if you visited the external website directly and may collect data about you.

9. Sharing of Information

We do not sell or trade your personal information.

We may share your information with trusted third-party services necessary to operate our business, including:

CRM systems (e.g., JobTread)
Communication platforms (e.g., Twilio)
Scheduling tools (e.g., Calendly)

These providers are required to protect your information.

10. Data Retention

Comments and their metadata may be retained indefinitely
User profile data (if applicable) is stored until deleted or updated
We retain customer inquiry data as needed to provide services

11. Your Rights

You may request to:

Access your personal data
Correct or update your information
Request deletion of your data

12. Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse.

13. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

14. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, contact us at:
info@leblancdecks.com